Terms* I understand that any check-up or advice provided is based on professional experience and knowledge but is not a guaranteed solution. Piercing involves precision-based techniques, and troubleshooting may require different approaches. Results may vary, and there is no certainty that the advice given will resolve any issues.

I acknowledge that piercing staff are not doctors or medical professionals. Further in-person consultations or medical check-ups may still be necessary as healing progresses, and I am encouraged to provide regular updates.

I accept that all advice provided is a guideline and should not replace medical advice from a doctor or healthcare professional.

How old is the piercing?*

Was the piercing performed by us? If not, was the piercing performed with a gun, or a needle?*

When did you notice the issue?*

What steps have you taken to resolve the issue?*

Have you had your jewelry changed, or attempted to do so?*

Have you been swimming recently?*

Do you spin or rotate your jewelry?*

Do you have pets or stay with somebody who does?*

Do you soak/bathe your piercing?*

Please list any care products you are currently using: These could include, but are not limited to:*

How often are you using these products?* -- Select --Once/Twice Daily More Often

Where is your jewelry from/Do you know what it is made of or who manufactured it?*

Comments/ Questions/ What Happened?*